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Frequently Asked Questions
[Spin Bingo Topics]


Check out the Spin Bingo game rules page for other game information and tips not covered here.
My spinners are taking a long time to spin, even if I have a very fast computer. Is there anything I can do?
More than the processing speed of your computer, Spin Bingo requires a stable AND fast Internet connection, which is more important. Unfortunately, your connection to our game servers may not be stable enough. The spinners will continue spinning until the game receives data from the game servers.

Most of the times, you don't notice if your connection is having intermittent problems. However for a real-time game like Spin Bingo requiring constant server communications, even just 1 second of connection disruption can affect the game flow. Even if you have a fast DSL/cable connection, there will be times when your connection to our game servers may be erratic (e.g. intermittent lag time).

If you get stuck while playing, you can press F5 or force your game window to refresh. You will still be able to continue your current game. You will get the same bingo cards, and you will be repeating your last spin (because the server did not receive your last dabs). You will not lose spins or game scores.

If your spinners ALWAYS take a long time to finish though, this is a good indication that you are having connection issues to our game servers. I suggest you play in the Bingo Lounge rooms, as these rooms give you more time to complete all the spins, which helps if you are resuming a game. Playing in another room may also help sometimes (since not all rooms are located in the same servers).

However, if the game continues to be unplayable for you at all times, I am sorry but you may really be better off playing the regular bingo games instead.
I don't seem to be getting high scores compared to the other players?
Spin Bingo is a combination of bingo and slots. Like bingo, your cards play an important role in the game. Like slots, your luck depends on what numbers you get from the spinners. However, Spin Bingo is also partly dependent on your skills. One player, given the same cards and spinner numbers, can play the same game differently.

How you use the Free Square and Free Column icons will significantly affect the outcome of your game. As a general tip, you should try forming the pattern first, because that gives you additional scores. Forming lines along the way will also be important.

To get a FULL card, it helps to concentrate on just 1 card, picking the one that has the most number of dabs already. You have a limited number of spins and dabs, so if you are just dabbing anywhere without a goal, you will likely not ever form a full card. Also, depending on the pattern, sometimes it might make more sense to form more patterns (from 2-4 cards) instead of getting just 1 full card.
How is the bingo Game Pot determined?
The total cost of all bingo cards bought in the game will be totaled. From this total, a small percentage is added to the Jackpot, the rest will be added to the Game Pot. Each game room may have a varying minimum pot/jackpot.

The Top 3 players at the end of the game will get a certain percentage of this Game Pot. The higher the rank, the higher the share.
How does the Jackpot work? How do I win the Jackpot?
If your final score at the end of the game is at least 3,500 AND your final game rank is in the Top 3, you will win the Jackpot amount in addition to the regular Game Pot percentage.

The Jackpot starts with a pre-determined minimum amount. If the Jackpot is not won, it continues to increase until somebody wins it, then it will be reset to the minimum Jackpot amount again.
What happens when I get disconnected in the middle of a bingo game and I have bingo cards in play?
If you come back before the game is over, you will be issued the SAME bingo cards automatically so you can continue playing from where you left off. Points will NOT be deducted again. Your bingo cards will be pre-dabbed so you can catch up.

If you don't come back in time for the same game, your last score will be your final score. This will be used when it's time to determine the winning players already.

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