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Frequently Asked Questions
[75-Ball, 80-Ball, 90-Ball Bingo Topics]

Where is the BINGO button, how do I call a BINGO?
The game will detect when you have a bingo, so it will be called for you automatically when you have a winning card. This works even if you don't have auto-dab on.
Can I auto-dab my bingo cards?
YES. While auto-dab is disabled by default, you may turn it on anytime from within the OPTIONS screen.
What does auto-sort mean?
The game will detect the cards closest to winning a bingo (e.g. 3tg, 2tg). When auto-sort is enabled, the best cards (closest to winning) will be displayed ahead of the other cards, so you can spot them more easily. The best cards display will be updated after each call.
How can I buy more than 6 bingo cards?
As your XP and player level increase, you will have access to more bingo game rooms, which may also allow more bingo cards to be played.

Note that while you may be able to play more bingo cards in a particular game room, all rooms still impose a maximum number of bingo cards to be played. This is done in the spirit of fairness, so a high level player does not gain any unfair advantage if he can play more bingo cards than lower level players.
I bought more than 6 cards, how come I always see 6 bingo cards only?
By default, the game only shows you 6 bingo cards at a time, as not all your cards can fit in the game screen. All the other bingo cards can be seen by clicking on the scroll bar buttons beside the card set.

From within the OPTIONS screen, you can also opt to display 12 bingo cards at a time, instead of 6.
How is the bingo Game Pot determined?
The total cost of all bingo cards bought in the game will be totaled. From this total, a small percentage is added to the Jackpot, the rest will be added to the Game Pot. Each game room may have a varying minimum pot/jackpot.
How does the Jackpot work? What do the winning bingo balls mean?
At the start of any bingo game, there will be 3 balls displayed as the Winning Balls. When you get a bingo AND the last number called was any of these 3 balls, you will win the Jackpot amount in addition to the Game Pot.

The Jackpot starts with a pre-determined minimum amount. If the Jackpot is not won, it continues to increase until somebody wins it, then it will be reset to the minimum Jackpot amount again.

NOTE: In 90-ball bingo game, the Jackpot is applicable to the last bingo pattern only (Full Card).
What happens when there are multiple winners and/or multiple winning bingo cards?
The bingo Game Pot is applied to each winning bingo card. The Jackpot is applied once per winning player only.

For example, let's assume that the bingo Game Pot is 100 points, while the Jackpot is 500 points.

Scenario 1: Player A has 1 winning bingo card. Player A will be awarded 100 points for a regular win. If the Jackpot is won, he will get 600 points instead.

Scenario 2: Player A has 1 winning bingo card. Player B has 3 winning bingo cards. For a regular win, Player A will be awarded 100 points, while Player B will be awarded 300 points (or 3x the Game Pot). For a jackpot win, Player A will be awarded 600 points, while Player B will be awarded 800 points (3x the Game Pot, plus the Jackpot amount).
What happens when I get disconnected in the middle of a bingo game and I have bingo cards in play?
If you come back before the game is over, you will be issued the SAME bingo cards automatically so you can continue playing from where you left off. Points will NOT be deducted again. Your bingo cards will be pre-dabbed so you can catch up.

If you don't come back in time for the same game, the server will play your bingo cards for you, so you may still get a bingo for that game and get properly credited for the winnings.
Why is the game not calling some of the bingo balls?
To save time, if the bingo game pattern does not need certain bingo columns, numbers appearing in that column will no longer be called.

For example, when playing the pattern Diagonal Corners (two 4-packs at opposite sides), in 75-Ball Bingo, the pattern does not need the N numbers to complete it, so the N numbers (31-45) will not be called anymore.
I don't like the bingo caller, can I change it?
YES. You can change it from the OPTIONS screen. You can also turn it off completely if you wish.
I've been playing for hours and days on end, but I still haven't won a lot. The same players are winning all the time. Is this game rigged?
Not at all, you are all playing for free points only so I won't get rich by rigging the game. ;-) My friends and family also do not play bingo, so don't think the site has certain favorites to win.

Bingo is a game of chance, so everyone has the same chances of winning. You can try playing more bingo cards if you wish, to increase your chances of winning somehow, but this is still NOT a guarantee to win.

Many players like playing in busy rooms because of bigger pots. What they don't realize is e.g. if there are 50 players in the room, they only have a 2% chance of winning the game (assuming everyone plays the same number of bingo cards). There are many game rooms available if you think you are not lucky in your current room. The less players there are in the room, the more chances you have of winning (less competition).

Bingo cards and bingo calls are all done at random. No one (including me) has any control of it. Some players are also just luckier than others, as it is in real bingo halls. You don't play on a real bingo hall, expecting everyone to win at the end of the day. If you don't win today, try another day.

Player statistics are also publicly available. Check the player's profile to view his game statistics. Even if he appears to be very lucky in a particular time or day, you might be surprised to find that overall, his odds of winning are actually the same as everyone else, as it should be.

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